Atos Care UK have been recognised as one of the best customer care teams in Europe

Customer Care
20 June 2024
Man sat at his desk looking at a computer with his headset on, smiling.

It was a night of glitz and glamour for the Atos Care UK Customer Care team who recently attended the ECCCSA Awards in London and came home with the Silver Award for Best Customer Service Team (Small).

225 companies from 36 countries attended as finalists for their categories, with Atos nominated as one of eight finalists up against the likes of Harley Davidson, Mastercard and Severn Trent for the ‘Best Customer Service Team’ category.

The Customer Service team pride themselves on putting the customers’ needs first, making sure they do the best job for their patients, and working together as one team.

The staff are incredibly dedicated to their roles and invest their time and resources in making every patient feel at ease and more comfortable about living with their condition.


"I’m very proud that not only are we finalists, but also recognised as one of the leading customer care teams in Europe. My team put so much effort and energy into supporting their patients they deserve to be acknowledged for such a significant accolade.

At Atos, the customer is truly at the heart of everything we do and this clearly stood out to the judges when reviewing the finalists."

- Gavin Baker, Head of Customer Services for Atos Medical UK

"Receiving this recognition not only makes me proud of the team but proves how hard the team work daily. This is such a huge achievement for them and Atos."

- Shamila Ward, Best Start Nurse and Inbound Manager