The Atos Circle of Care

We understand that after their operation, your patients need more than just products to help them live their life fully. The Atos Circle of Care is our comprehensive support service to help your patients.


Best Start

Get off to the best start in life after a laryngectomy.

The Best Start programme helps your patients transition from hospital to home, including adjusting to their new condition, understanding their new products and getting in to good routines.

  • Enhanced support for their first six months
  • Specialist Welcome Team of CQC Registered Nurses
  • A welcome pack and a welcome call
  • Practical tools and equipment to make life easier, including a complimentary care bag containing a range of helpful items
  • Regular liaison with clinicians for joined up care



Connection Hub

Staying connected to those who know and understand.

Helping your patients get comfortable with their new life by connecting with others who know and understand. Connection Hub includes:

  • A dedicated Customer Care Representative
  • Personalised service - your patient can choose how and when they hear from us
  • CQC Registered Nurses to support patients in their daily routines, in close partnership and communication with clinicians
  • Educational events in the community for people with similar experiences
  • Atos MyLife app to provide inspiration on living well after a laryngectomy



Care Delivered

Bringing the right products and care their way.

The right products for your patients’ needs, right when they need them.

  • Easy and convenient ordering
  • Optional convenient monthly reminders
  • Electronic Prescription Service
  • Rapid, reliable delivery
  • Discreet packaging
  • Convenience orders by subscription

Your complimentary Care Bag 

To help your patients get off to the Best Start, you can order them a complimentary care bag containing a range of helpful items to carry with them at home and on the go. We have designed this practical and discreet care bag in partnership with people who have had a laryngectomy.

This useful Care Bag contains the following items:

  • Electronic memo board
  • Torch
  • Mirror
  • Wrist band
  • Cleaning wipes
  • Car sticker
  • Pen
  • Emergency card


To order a care bag call our Customer Care Team on 0800 783 1659

Recently, we have successfully obtained registration with the CQC as an independent nursing service. As such, our nursing service adheres to the robust governance of the Care Quality Commission and we provide the high standard of care expected of an NHS contractor.

CQC Registered Nursing service

To help support your patients in the community, we provide a complimentary CQC registered Nursing service to your patients. 

Our Atos Care Nursing team can work closely with you to understand your patient’s needs and can provide support to patients via video calls, text messages, emails or a home visit; allowing your patients choice and flexibility, and helping to free up your clinic time. 

Our Nursing team can help with areas such as:

• Learning to clean and care for the stoma

• Understanding and using HMEs

• Troubleshooting challenges with baseplates, dressings and skin health

• Adjusting to life after a laryngectomy or tracheostomy

Our Atos Care Nursing team is made up of specialist Head and Neck Nurses who are experienced in caring for patients with a neck stoma. We will always work closely with you and the multidisciplinary team to ensure your patient receives safe, effective and joined-up care.

To set up an agreement for your hospital, please contact us on: E: T: 0800 783 1659