Connection Hub

Get comfortable with your new life and stay connected to those who know and understand.

To help support you we have a connection hub of different ways for you to stay connected to those who know and understand. Connection hub includes:

  • A dedicated Customer Care representative
  • Personalised service – you choose how and when you hear from us
  • CQC registered Nurses to support you in your daily routines, in close partnership and communication with clinicians
  • Educational events in the community and online for people with similar experiences
  • Atos MyLife App to provide inspiration and information on living well after a laryngectomy

Dedicated Customer Care Representative

Receive specialist support from your experienced customer care representative, who is dedicated to understanding your individual laryngectomy or tracheostomy needs.

Simply call 0800 783 1659 to get in touch with one of our friendly Customer Care team.

A service tailored to suite your preferences and needs

We understand that speaking can be difficult after a laryngectomy or tracheostomy.

In order to give the best possible service, we encourage you to communicate with us in whichever way you feel most comfortable, for example by phone, text message, email or via our website. You can also identify a named person or people to speak to us on your behalf if you prefer.

Care Delivered